Customer means any individual, corporation, or other legal entity—including its affiliates—that registers for and/or uses the Services. The Customer is solely responsible for any unauthorized use of its credentials.

Party means either Customer or Hysabat, and “Parties” means both Customer and Hysabat.

Recipient means a Customer who is an accountant, accounting firm, or other third party whose clients include Hysabat customers. Recipients may access the Services only for obtaining, with explicit client authorization, Customer Data about such clients for providing services.

Representative means a representative of Customer (including an accountant, accounting firm, or other third party) to whom Customer provides or authorizes Hysabat to provide access to Customer’s Data. No additional rights are conferred, and any third party access must have Hysabat’s prior written consent.

Sign-up means the online registration process on Hysabat’s website

Term has the meaning set forth in Section 6.

Customer subscribes for the Services by selecting the available options during the Sign-up process. In the event of any conflict between this EULA and the information provided during Sign-up, this EULA shall control. Customer and all Customer Personnel (as defined herein) must be at least 18 years of age. By agreeing to this EULA, you represent and warrant that:

Customer shall not create or allow the creation of more than one account without Hysabat’s prior written approval. Any breach of this provision will be grounds for immediate suspension or termination of access without notice.

License Grant

Subject to Customer’s complete and ongoing compliance with all terms of this EULA and timely payment of all applicable fees, Hysabat grants Customer a personal, limited, revocable, non-exclusive, non-sublicensable, and non-transferable license during the Term to access and use the Services solely for Customer’s internal business operations. This license is granted exclusively for internal use and may not be assigned, transferred, or sublicensed under any circumstances.

User IDs

Upon Customer’s request, Hysabat will issue a Customer ID. The Customer may share this Customer ID only with its partners, shareholders, employees, and contractors who are bound by confidentiality restrictions at least as strict as those contained herein (“Customer Personnel”). Customer Personnel must access and use the Services solely via the provided Customer ID and in full compliance with this EULA. The Customer is responsible for all activities under its Customer ID and must maintain the confidentiality of the ID. Hysabat reserves the right to replace the Customer ID immediately if it is suspected of unauthorized use.

Internet Connectivity; Disclaimer

Hysabat makes the Services available via the Internet. Customer is solely responsible, at its own expense, for procuring and maintaining all hardware, software, and Internet connectivity necessary to access the Services. The Customer acknowledges that the Internet is inherently unpredictable and unsecure; Hysabat is not liable for any access or performance issues, security breaches, or data loss arising from Internet connectivity issues. Customer hereby waives all claims against Hysabat related to such matters.

Limitations

Customer agrees not to, and not to allow any Customer Personnel or any third party to:

• Permit any party to access or use the Services other than authorized Customer Personnel;
• Modify, adapt, alter, or translate any underlying software, except as expressly permitted;
• Sublicense, lease, rent, loan, distribute, or otherwise transfer the Services;
• Reverse engineer, decompile, disassemble, or attempt to derive the source code, algorithms, structure, or organization of any software underlying the Services, except where prohibited by law;
• Copy any software underlying the Services except as expressly permitted;
• Engage in illegal activities or use the Services for unlawful purposes;
• Use the Services to generate unsolicited advertisements or spam;
• Stalk, harass, or harm any individual;
• Employ any high volume, automatic, electronic, or manual process (e.g., robots or scripts) to access, search, or harvest data from the Services;
• Interfere with or disrupt the proper functioning of the Services or any networks or systems connected thereto;
• Attempt to access secured portions of the Services without proper authorization;
• Upload or transmit any malicious code, including viruses, worms, or Trojan horses;
• Use any automated means to “screen scrape,” monitor, or mine any web pages or content from the Services for commercial purposes without prior written permission;
• Impersonate any person or entity or misrepresent your affiliation;
• Mirror, frame, or otherwise affect the display of any content from the Services;
• Circumvent, disable, or interfere with any security measures implemented by Hysabat;
• Publicly display or perform any part of the Services beyond its intended purpose.

Suspension of Access.

Hysabat may, at its sole discretion and without prior notice, immediately suspend or terminate Customer’s access to or use of the Services if (i) such suspension is necessary to protect the integrity of Hysabat’s systems or network, (ii) to comply with applicable law or governmental orders, or (iii) to protect Hysabat’s legal interests or reputation. Customer acknowledges that such suspension or termination is final and that Hysabat shall not be liable for any resulting damages or losses.

Hysabat

Hysabat expressly reserves all rights not granted herein. All rights, title, and interest in and to the Services—including any updates, adaptations, translations, customizations, or derivative works—and all intellectual property rights therein remain exclusively with Hysabat (or its third-party licensors). No rights, express or implied, are transferred to the Customer.

Customer

Customer retains all rights to any information, records, files, or data that it uploads, enters, or otherwise makes available via the Services (“Customer Data”). Notwithstanding the foregoing, Customer grants Hysabat a perpetual, non-exclusive, worldwide, royalty-free, fully sublicensable, and fully paid-up license to use, reformat, modify, display, perform, reproduce, and create derivative works of the Customer Data:

(i) solely for providing the Services to the Customer, and

(ii) for Hysabat’s internal business purposes.

This grant extends to any modifications or derivative works of the Customer Data created under this EULA.

Feedback

Any ideas, suggestions, or other feedback (“Feedback”) provided by the Customer is deemed non-confidential, irrevocable, and shall become the sole property of Hysabat. The Customer waives any right to compensation or attribution for such Feedback. Hysabat values privacy. Accordingly, Hysabat’s Privacy Policy (available on its website) governs the collection, use, and disclosure of personal information. While Hysabat will take reasonable steps to protect Customer’s personal information, no security measures are perfect. Hysabat is not liable for security breaches, and Customer acknowledges that Hysabat may be required by law to disclose personal information in connection with investigations of unlawful activities.

Responsibility

Customer is solely responsible for the accuracy, appropriateness, and completeness of all Customer Data. Once Customer Data is submitted via the Services, Hysabat is not responsible for its accuracy, and Customer assumes all risks of loss or damage.

Transmission to Recipients

At Customer’s request and subject to payment of any applicable fees, Hysabat will use commercially reasonable efforts to transmit Customer Data (including Bookkeeping Data, as defined in our Privacy Policy) to designated Representatives. Hysabat acts solely as a conduit; any misuse or inadequate protection of Customer Data by third-party Representatives is the sole responsibility of the Customer. Hysabat reserves the right to refuse transmission if it believes such action would violate this EULA or any applicable laws.

Restrictions

Customer agrees not to upload or transmit any Customer Data that:

(i) Customer does not have the lawful right to copy, transmit, or display;

(ii) Is provided without proper consent from the owner of any personal data;

(iii) Infringes or misappropriates any intellectual property or privacy rights;

(iv) Is false, misleading, defamatory, obscene, or offensive;

(v) Violates any applicable law or regulation;

(vi) Contains any malicious code, such as viruses, worms, or Trojan horses.

Indemnity

Customer agrees to indemnify, defend, and hold harmless Hysabat, its officers, directors, employees, affiliates, suppliers, and licensors from and against any claims, damages, losses, liabilities, interest, penalties, or attorney’s fees arising out of or related to:

(a) Any violation of applicable law by the Customer;

(b) Customer Data or its misuse;

(c) Any breach by Customer (or its personnel) of this EULA;

(d) Customer’s use of the Services (including any use with third-party software or applications), except where such claims arise solely from Hysabat’s gross negligence or willful misconduct.

(d) Customer’s use of the Services (including any use with third-party software or applications), except where such claims arise solely from Hysabat’s gross negligence or willful misconduct.

The term of this EULA (“Term”) shall commence upon completion of the Sign-up process and continue on a month-to-month basis so long as the Customer remains current on all fees. If the Customer elects to receive one free month of financial statements (“Pilot Term”), the Term shall commence on sign-up and end upon delivery of the Pilot Term as communicated by Hysabat. At the end of the Pilot Term, if the Customer wishes to continue using the Services, payment for the Services must commence immediately.

Technical Support

During the Term and while the Customer is current with payment, Hysabat will use commercially reasonable efforts to provide technical support via its support website, email, or telephone.

Web Support

Web support does not include tax, accounting, or other professional advice.

Service Upgrades and Scheduled Downtime

Hysabat may update the Services and schedule downtime for maintenance or upgrades at its sole discretion.

Data Storage & Backup

Hysabat is not responsible for backing up Customer Data. It is solely the Customer’s responsibility to maintain backups of all data submitted via the Services.

Call Monitoring

Hysabat may monitor and record support-related calls for compliance, training, and quality assurance. The Customer agrees to notify its personnel of such monitoring and indemnifies Hysabat from any claims arising from such recordings.

Fees

Access to the Services may require payment of fees in the following currencies based on Customer location:

• AED (United Arab Emirates Dirham) for UAE-based customers;
• SAR (Saudi Riyal) for customers in Saudi Arabia (KSA); and
• USD (United States Dollar) for customers located outside the UAE and KSA.

All fees, except as otherwise specified herein, are non-refundable for the current billing period. Hysabat will provide advance notice of any fee changes. If the Customer does not accept the changes, Hysabat may discontinue providing the Services.

Automatic Recurring Payments

By subscribing to the Services, the Customer authorizes automatic recurring payments on the payment method provided at sign-up. These payments will continue until the Customer cancels its subscription. Once processed, charges are non-disputable except as provided by law.

Cancelation of a subscription will prevent future charges but will not result in a refund for any fees already paid for the current billing period.

If the Customer updates or cancels any recurring payment, it may take up to 10 business days for such changes to take effect. During that period, charges may still be processed.

Late Payment.

Failure to pay timely will result in immediate suspension of the Services, and the Customer waives any right to withhold or set off amounts due.

Certain Taxes.

All fees exclude applicable sales, use, or other taxes, and the Customer shall pay and indemnify Hysabat for any such taxes or duties.

Refunds

In the event of termination (other than for Customer’s breach), Hysabat may refund pre-paid, unused fees subject to:

• Non-Refundability for the Current Period:No refund for fees paid for the current billing period, regardless of usage.
• Prepaid Future Periods:No refund for any prepaid fees covering the two-month period following termination.
• Breach of Terms:No refund if termination is due to Customer’s breach of the EULA.
• Discounted Services:Refunds will be recalculated at the standard rate if services were purchased at a discount.

Refund Policy for New Customers

New customers may receive a full refund on their first payment within 30 days of the initial transaction. This policy applies only to the first 30 days; thereafter, the non-refundable conditions above apply. Should the Customer cancel during or after this period and later resubscribe, no refund will be provided for future payments.

Definitions

For the purposes of this section, “Confidential & Proprietary Information” means all information disclosed by one Party (“Discloser”) to the other (“Recipient”) during the Term that is marked as “confidential” or “proprietary.” Confidential information does not include information:

i) That is already known or independently developed by the Recipient without reference to the Discloser’s confidential information;

(ii) That is in the public domain through no wrongful act of the Recipient; or

(iii) Received from a third party without confidentiality obligations.

Covenant

The Recipient agrees that during and after the Term, it will not:

(i) Disclose the Discloser’s Confidential & Proprietary Information except to personnel with a “need to know” or with prior written approval;

(ii) Use the Confidential & Proprietary Information except to exercise its rights or perform obligations under this EULA;

(iii) Remove or alter any proprietary notices.

Upon the Discloser’s written request or termination of this EULA, the Recipient will promptly return or destroy all Confidential & Proprietary Information, except that Hysabat may retain one archival copy solely for legal or regulatory compliance.

Injunctive Relief

The Recipient acknowledges that any breach of this section may cause irreparable harm to the Discloser and that injunctive relief (without posting a bond) is an appropriate remedy.

The Services and all content provided are offered on an “as is” and “as available” basis without any warranties, express or implied. Hysabat expressly disclaims all implied warranties of merchantability, fitness for a particular purpose, and non-infringement to the fullest extent permitted by law. No advice or information, oral or written, obtained by the Customer will create any warranty not expressly set forth herein. Customer assumes all risk associated with using the Services.

SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, AND CUSTOMER’S REMEDIES MAY VARY.

The Parties agree that the limitations set forth in this section are a fair allocation of risk and will survive termination of this EULA.

Amount.

IN NO EVENT SHALL HYSABAT’S TOTAL LIABILITY ARISING OUT OF OR IN CONNECTION WITH THIS EULA EXCEED THE FEES PAID BY THE CUSTOMER IN THE THREE (3) MONTHS PRECEDING THE CLAIM.

Type.

UNDER NO CIRCUMSTANCES SHALL HYSABAT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, OR SPECIAL DAMAGES, INCLUDING LOST PROFITS, DATA, USE, OR GOODWILL, OR FOR ANY BUSINESS INTERRUPTION, WHETHER IN CONTRACT, TORT, OR OTHERWISE.

HYSABAT SHALL NOT BE LIABLE FOR DAMAGES ARISING FROM HACKING, TAMPERING, OR UNAUTHORIZED ACCESS OR USE OF THE SERVICES OR THE CUSTOMER’S ACCOUNT.

TO THE EXTENT PERMITTED BY LAW, THE LIMITATIONS SET FORTH IN THIS SECTION WILL BE THE MINIMUM PERMITTED.

All notices under this EULA shall be deemed effective when delivered in person, via email, one (1) day after being sent by overnight courier, or two (2) days after being sent by first-class mail, addressed as follows:

• For Hysabat: Customer Care at sales@hysabat.com
• For Customer: To the address or email provided during Sign-up (which must be kept current by the Customer).

Notices sent electronically are binding. Failure by the Customer to maintain accurate contact information shall not relieve the Customer of any obligations under this EULA.

The Customer further consents to receive SMS text messages from Hysabat for purposes such as account verification and service-related communications. Standard messaging fees may apply.

On Notice. Either Party may terminate this EULA for convenience by providing notice prior to the last day of the current monthly term

For Breach. Hysabat may immediately terminate this EULA if the Customer materially breaches any provision and fails to cure such breach within fifteen (15) days of receiving written notice. In addition, if the Customer becomes insolvent, files for bankruptcy, or otherwise defaults (including failure to pay fees), Hysabat may terminate immediately without refund.

Survival. Upon termination, all rights and licenses granted herein immediately cease (except for accrued payment obligations), and the Customer must, within thirty (30) days, return or destroy all Confidential & Proprietary Information. Provisions regarding confidentiality, indemnification, limitation of liability, and others that by their nature survive termination shall remain in effect indefinitely.

Assignment. The Customer may not assign this EULA or any rights hereunder without Hysabat’s prior written consent. Hysabat may assign its rights under this EULA at any time without notice.

Arbitration. Any dispute arising out

Right to List as a Customer. The Customer agrees that Hysabat may list the Customer’s entity name in its current customer listings. Any other use of the Customer’s name in marketing materials requires prior written approval, which shall not be unreasonably withheld.

Compliance with Export Regulations. The Customer shall obtain all necessary governmental licenses and authorizations and is solely responsible for compliance with export and import regulations. The Customer indemnifies Hysabat against any claims arising from such non-compliance.

European Union Residents. If the Customer is located in the EU or if any transfer of information is governed by EU data protection laws, the Customer consents to the transfer of such information outside the EU as required by the Services.

Construction. The headings in this EULA are for convenience only and do not affect its interpretation. The term “including” means “including without limitation.”

Force Majeure. Hysabat shall not be liable for any failure or delay in performance due to events beyond its control, including natural disasters, governmental actions, or network failures.

Severable. If any provision of this EULA is found invalid or unenforceable, it shall be modified to the minimum extent necessary so that the remaining provisions remain in full force and effect.

Waiver. Failure to enforce any provision of this EULA shall not constitute a waiver of future enforcement of that or any other provision.

Independent Contractors. The relationship between the Customer and Hysabat is that of independent contractors. Nothing in this EULA creates an agency, partnership, or joint venture.

Entire Agreement. This EULA constitutes the entire agreement between the Parties regarding the subject matter hereof and supersedes all prior communications, agreements, or understandings, whether written or oral. This EULA may be executed in counterparts, each of which is deemed an original, and all of which together constitute one agreement.

Amendments. Hysabat reserves the right to amend this EULA at any time by posting the revised EULA on its website. The amended EULA will be effective immediately upon posting, and continued use of the Services constitutes acceptance of such changes.